FAQ
Our jewelry is crafted from high-quality materials such as stainless steel, which is known for its durability and resistance to tarnishing. This means you can wear your pieces confidently during daily activities, including exposure to water. However, to preserve the longevity and appearance of your jewelry, we recommend avoiding prolonged exposure to harsh chemicals and removing pieces before engaging in activities that may subject them to excessive wear.
To maintain your jewelry's beauty:
- Cleaning: Gently wipe pieces after wearing with a soft, damp cloth to remove lotions or oils. For deeper cleaning, use warm water with mild, non-detergent soap and a soft brush.
- Storage: Keep jewelry in a clean, dry place, away from chemicals and harsh environments.
Orders are processed within 1 to 4 business days. You'll receive an email confirmation with tracking details once your order has shipped.
Returns are accepted within 30 days of purchase. Items must be in original, unworn condition with all tags and packaging. Please note, return shipping costs are the customer's responsibility.
For further inquiries, please reach out to our customer service team at info@zafirajewelry.com. We're here to assist you with any questions or concerns.